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1. Do I have to sign up to have my payments paid automatically to use the online bill pay service?
2. What is the “Pay Now” payment service?
3. How do I make a utility bill payment using the “Pay Now” payment service?
4. Is there a service charge for using the Pay Now payment service?
5. How do I sign up for online bill pay (AutoPay)?
6. Is there a limit to the amount I can pay online?
7. Can I make a payment using my checking account?
8. Will you send me a confirmation of my payment?
9. Paperless Billing
10. Do you accept credit card or debit card payments?
11. How can I contact customer service if I have questions or problems with the one-time payment service?
12. What Internet browsers are supported by the payment portal?
13. If I’m getting an error when trying to use the payment portal, are there any steps I should try out first?
14. If I’m reporting a problem, what information that I should include?
15. What browsers are recommended and supported?
16. What should I do If I suspect I am having a browser compatibility issue?