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Employment

Show All Answers

1. What is NEOGOV?

NEOGOV is an online hiring system that allows applicants to create a user account/profile, apply for current job opportunities, and check the status of their candidacy online. NEOGOV is also known as "GovernmentJobs.com".

2. Are all City of Everett positions posted using NEOGOV?

Yes, as of January 4, 2015 all City of Everett employment opportunities listed on NEOGOV.

3. Where do I begin?

Everything starts at the City of Everett web site. Use this link to find the job listings: "City of Everett Employment Opportunities".

4. An email address is required to complete the online application form. How do I get an email address?

If you do not already have an email address, free email is available through a number of providers. Though we cannot endorse any particular vendor, you may want to click on these links for more information, visit Yahoo mail, Gmail, or search for other free email sources.

5. What if I don't have a computer / internet access?

There are a number of ways to access the City of Everett’s employment opportunities:

• Your local WorkSource may have computers that you can use. In Everett they are located at the Everett Station: 3201 Smith Ave, Suite #330, Everett, WA. Go to their website for other locations: Work Source locations map

• You may use the public computers located at most libraries such as Sno-Isle Regional Libraries and the Everett Public Library

• Family and friends may also have internet access available for your use.

6. What if the online application requires an electronic document attachment such as a resume, cover letter, writing sample or drivers abstract and I only have a paper copy?

You will need to upload the document using the Attachments part of the application. The file formats that are accepted are .pdf, .doc, .docx, .jpg, and .txt. The .pdf format is a standard used widely.

7. Can I apply for a City of Everett job by email or fax?

No. Applications submitted via postal mail, email, fax or hand-delivered will not be accepted for jobs that are opened through NEOGOV. Applicants must login to the Everett Employment Opportunties website to apply for a City of Everett position.

8. Can I apply with a resume instead of an application form?

No. A resume will not be accepted instead of an application form. A resume may be attached to our required online application form if there is a section called “Attachments”; however, it may not be used as a substitute for completing any part of our application package.

9. Can I apply for more than one job?

Yes. You can apply for each position that you are interested in and for which you think you are qualified.

10. What is the deadline date to apply for a job?

Each position will be posted with a specific deadline date to apply. Applications will not be accepted after the deadline date and time.

If the position you are applying for is “open/continuous”, you may submit your application any time. However, that job may close at any time without warning.

If you’re submitting your application form on the advertised deadline date, please give yourself enough time to update your application materials, answer the required agency-wide questions and supplemental questions prior to the stated deadline. Submission of your application materials will take approximately 1 minute; however, if the system is slow due to lots of activity, it may take longer. We suggest you try to submit your application an hour before the deadline. If the deadline is reached before your application has reached the employer's server, it will be lost. There is no way to recover the application at that point and you would not be considered for that particular job.

11. Can I add additional information to my application after the deadline date?

No. You can only make changes to your profile – address, telephone, email address. No other changes will be accepted.

12. How will I know whether I am being considered for the job?

Once you have created a username and password under the Application Login section and have applied for a position through City of Everett’s website, you will be able to log in to check your application status at any time. As the testing process develops, we will be sending email notices to you during the process. You may check the status of your applications(s), update your applications(s), or create a new application, and view all jobs that you have applied for through the City of Everett. To view jobs with other agencies, go to Governmentjobs.com.

13. How do I get help if I am having a technical or Log-In issue with NEOGOV?

• NEOGOV's Online Application Guide • Help (FAQ) – found on the Applicant Login page in NEOGOV • NEOGOV Help Desk – (855) 524-5627 • Live help from Human Resources during regular business hours: Monday – Friday; 8:00 a.m. – 5:00 p.m.

14. How do I access my on-line account once it has been established?

Once you have established your account, you may access your account by clicking "Applicant Login" located on the main City of Everett job opportunities page. You may check the status of your applications(s), update your applications(s), or create a new application, and view all jobs that you have applied for through the City of Everett. To view jobs with other agencies, go to www.governmentjobs.com.

Once you have logged in to the system, you can find the applications you have applied for by selecting your Username and then "Applications & Status" in the drop-down box.

15. Who do I contact if I have issues accessing my on-line account?

If you are having issues with your login or have forgotten your password, use the ‘forgot my password’ link that is directly below the username/password login box on the Applicant Login.

The system will generate an email with that information. Please be sure to check your spam/junk mail folders and also add info@governmentjobs.com to your ‘safe sender’ list. If you still do not receive the email notice, then contact NEOGOV Customer Support toll free at 1-855-524-5627 and follow the prompts for ‘applicant’ assistance.

16. When is the Job Opportunities list updated? I don't want to miss my chance to apply.

The list may be updated every business day. Some postings last for 14 to 21 days. Seasonal and temporary jobs may have shorter recruitment periods and can open and close at any time. HINT: If you check your own e-mail frequently, set up a 'Job Interest Card', noting which specific job categories are of interest to you. Each time a job opens in a selected category, you will receive email notification.

17. How do I set up a Job Interest Card?

Go to the City of Everett Employment Opportunities page. Select “Job Interest Card” on the menu on the left-hand side of the screen. On the Job Interest Card page you can select topics that relate to your jobs of interest. Fill out the questionnaire at the bottom of the screen and press submit request, it will automatically submit it to NEOGOV. They will send you an e-mail when a job it that category is posted.

18. Can I apply for a job that isn't advertised right now?

No. We are only able to process application information submitted in response to a specific advertised vacancy. If you wish to receive email notification when a job you are interested in becomes available, sign up for the “Job Interest Card” service.

19. Will you hold any application on file for future vacancies?

No, your application becomes part of the records for the hiring process in which you have applied.

20. What is an Eligibility List?

All applicants who meet the requirements for the position they applied for, including passing any associated examination process are placed on the Eligibility List for that position. It may be used just to fill one position, or a series of positions. The same job title may appear as an opening for a different department even though there is an existing eligibility list in effect for a department. If the job title appears again as an open job posting, it means that you must re-apply to be considered for that new job posting.

21. I've applied for other jobs using NEOGOV that weren't with the City of Everett. Do you have access to those applications and information?

No. The City of Everett only has access to applications that are submitted to the City of Everett.