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1. What is the one-time payment service?
2. What is required to make a utility bill payment using the one-time payment service?
3. Is there a service charge for using the one-time payment service?
4. Is there a limit to the amount I can pay online?
5. Can I make a payment using my checking account?
6. Will you send me a confirmation of my payment?
7. What is the refund process?
8. How secure is my sensitive banking information and personal information? How can I know that this information will not be intercepted?
9. How do I know when a secure session has been created?
10. What web browsers and operating systems (OS) are supported?
11. Why are only some versions of browsers supported?
12. What are my obligations to help secure my transactions with one-time payment service?
13. Do you accept credit card or debit card payments?
14. How can I contact customer service if I have questions or problems with the one-time payment service?