Project updates

Thursday, May 18
8:00 a.m.: 

The transmission line work is complete. Water service has been restored. If you have questions or concerns, please call our 24-hour Dispatch at 425-257-8821.

Wednesday, May 17

10:00 pm:

Crews continue to prepare the pipe for water delivery, with restoration of service now expected by 6 a.m., Thursday, May 18. 

1:00 pm:

The valve replacement is complete. Crews are performing an additional step to ensure purity of the water in accordance with Washington State Department of Health and American Water Works Association standards. As a result of this additional purification step, we anticipate needing to extend targeted service restoration to between 12:00 am and 2:00 am, Thursday, May 18. See the updated work schedule below. We will notify effected customers if further delays occur or if our work is completed sooner than anticipated.

8:00 am: 

Water west of Bickford Ave has been shut off. Crews are on site preparing to remove the faulty valve.

On Wednesday, May 17, City crews will replace a valve connected to Transmission Line 5 (TL5) in the Lowell area of Everett. This requires TL5 to be out of service for all connections west of Bickford Avenue and limited service between our Three Lakes Valve and Bickford Avenue. The work is estimated to take 24 hours, and all customers without service should prepare for at least 24-hours without water service.

View a map of the project work area.

Who is impacted

All Everett customers connected to TL5 west of the Bickford Avenue isolation valve: will be shut-off and will not have water service for an estimated 24 hours.

Alderwood’s Clearview Pump Station connection: will be closed during the event.

PUD and City of Snohomish connections west of the city’s Three Lakes valve: will be shut off (City of Snohomish at the pallet manufacturer will be kept open)

Plantation, Wilkshire, and Northridge: will be shut off, along with 7 single family connections near the Three Lakes valve.

Work schedule

9 p.m., Tuesday, May 16: city crews will shut off necessary valves. Once all valves are closed, crews will drain the pipeline west of the Clearview Connection. The line will take several hours to drain.

7 a.m., Wednesday, May 17: city crews will remove and replace the valve.

Early evening, May 17: once the work is complete, refilling the transmission line will begin. The refilling of the line must be done gradually to protect the line.

12:00 a.m. - 2 a.m., May 18: once the transmission line is at full pressure, we will begin turning on connections. We expect service to be restored in the early morning, May 18th, and customers will be notified via our Alert Sense electronic messaging system when water service is restored. 

  1. Mark Sadler

    Maintenance Superintendent

  2. Jim Spooner

    Maintenance & Operations Supervisor-Water