Our community's most vulnerable and marginalized residents utilize services that span multiple systems, including criminal justice systems, emergency services, hospitals, legal services, social service agencies and shelters.
CHART uses a systemic approach to create an individualized, wrap-around plan for the individual that will have a positive and measurable impact on the use of our community’s resources without shifting costs from one partner organization to another.
By addressing the needs of chronic utilizers, community resources are better able to respond to short-term health and safety issues and dangerous crime within our City.
By comparing each individual participant’s utilization of the criminal justice, crisis care, legal, and emergency medical services systems prior to program participation, during and after participation in CHART, we determine the impact the program has on the overall system.
We are successful if we are able to reduce the frequency and severity of contacts by participants with these respective systems. The individual will be on the “active” CHART list for as much time as necessary but may be moved to an “inactive status” after a period of 60 days with no or minimal contact with the affected systems. All CHART individuals will be tracked long term to measure success.